Who operates HotelsInnParis ? [
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Hotels inn Paris, is a portal created by
AMS Multimedia.
Since 1998 AMS Multimedia has gone from strength to strenght in the tourism industry, first by creating
France-Hotels.Net a leading hotel reservation center
We are specialised only on Paris France, we offer you
the best at the best rates and terms.
We have taken measures to understand the real needs of our clients, our hotels have been selected and reviewed to satisfy your needs.
For you every day we negotiate room rates as low as possible.
Our partners has been selected for their serious and their expertise.
All our team lives in Paris, we love this city and our web site has been created from a true passion.
We will be happy to answer your questions or help to you organise your next trip to Paris, we provide an
human customer service center.
Our goal is to provide the best level of service to make unforgettable your trip in Paris.
When do I get a confirmation for my reservation ? [
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Immediatly after confirming your reservation with a valid credit card.
You will find at the end of the reservation process a voucher with all the necessary information, you will also receive an email confirming the booking.
What if the hotel has no vacancy ? [
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No chance, all hotels that we propose have availability.
Why do you need my credit card number and expiry date for ? [
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Some hotels require that your credit card be charged for the full payment upon reservation, for these hotels
taxes & services are included.
The total of your stay is issued directly to the credit card you provided at the time of booking. Credit will usually appear on your statement within 30 business days.
For others hotels your credit card information is needed in order to secure a firm confirmation from the hotel.
The general terms and
conditions link on each hotel presentation.
How do I change or cancel my reservation? [
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As long as you warn us early enough, you won't be charged anything.
If you wish to make changes to your reservation (dates, number of rooms), you can use our
customer support page or contact us directly by email or by fax +33 1.55.66.08.37, we will do our best to make the requested changes to your reservation.
Do You offer other services? [
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We provide different services through our site :
Airport Shuttle : a shuttle can pick-up you at the airport.
Excursions & Tours : We offer different excursions in minibuses (pick-up and return to your hotel).
Is it safe to book with my credit card over the internet ? [ top ]
During the reservation process, information are sent through a secured channel using SSL guarantee by Verisign Inc.
Your credit card number, name, email are encrypted to ensure 100% security.
For hotels that require payement with use the PayBox Technology
This system guarantees a totally secure payment in VAD/VPC mode:
your card number is encrypted in the course of transit between his navigator and the PAYBOX server, and it is only sent once.
only PAYBOX knows your card number, which is never communicated to our server.
your card number is neither saved not filed on the PAYBOX server or our server. Once the transaction in question has been communicated to the bank, it is immediately erased from the PAYBOX server.
What's about privacy ? [ top ]
We do not sell or rent any information about our customers.Any personal information such as email address is kept strictly confidential.
What are the check-in & check-out time for a room ?
Check-in from noon (earlier if rooms are free), for late check-in thank you to inform us.
Check-out from 11 am.
For early check-in you will have to ask the hotel receptionist upon arrival. If you arrive early in the morning and your room is not ready you can leave your luggage at the reception area of the hotel and return in the afternoon. Please notify us if you need late check-in (after 7. 00pm).
The easiest way to check-in is to have a printed copy of your voucher with you. If you haven’t had a chance to print your confirmation or if you have forgotten it, don’t worry - simply give your name and let the receptionist know that you have made your reservation through us.
How are the hotel categories defined ? [ top ]
The categories are defined by the Ministry of Tourism of The French Republic.
The hotels are reglemented and controled
very often by the agent of the Ministry of Tourism.
L**** (4-stars/L) -- very high standard, luxury hotel.
**** (4-stars) -- high standard, comfortable hotel.
*** (3-stars) -- very comfortable hotel.
** (2-stars) -- comfortable hotel.
Do I get a private bathroom and toilet? [ top ]
Yes, private bathroom and toilet are standard amenities
What is included in the prices you are offering ? [ top ]
The prices are rates for a one night stay in the hotel chosen.
Instant reservation with prepayment include taxes & breakfast.
Some hotels with NO prepayment may also include taxes & breakfast.
All extras (telephone bills, bar, other services...) are excluded.
We will state precisely in our special offers the exact content of each one of them.
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